Quick service, I suppose that's what they're best at and very accurate, got the order right. But not overly friendly, I'm assuming in an effort to be fast.
Got a coffee that was so horrible, tasted like it sat in the pot all day long burning... And also a chocolate chip muffin that was so dry and had a bad after taste :( very upsetting!
This place is DISGUSTING! Bad service, wrong order every flipping time! The owner sits there yelling at his employees. I rather go across the street to the nice brand new Starbucks. Too bad because I live in town but I have nothing nice to say about this place in general.
You never get a consistent product here, and now I know why. In a very brief time working here it became abundantly clear that no one really knows what they're doing as I received conflicting instructions on how to make several different drinks, and the focus is on sheer volume with very little care put into any individual order. Furthermore the amount of waste is...staggering to say the least. Heavy plastic jugs, pumps, empty cans all thrown directly into one of about 15 trash cans which are emptied multiple times a day, and that's saying nothing of the cups leaving the store and undoubtedly ending up in a landfill. When you start multiplying in the vast number of dunkins that exist it is truly horrifying to consider the deep-seeded systemic environmental failings of this company. Last but certainly not least is the way they treat their employees. In the store everyone was at least polite, although the motivation for the frantic pace seems largely fear based. But I will never forget the way we were treated at the franchise orientation, where the fear was palpable after the woman in charge practically jumped down a poor girl's throat, screaming in her face to shut her mouth that second or she was fired instantly, all while the girl was simply trying to say OK sorry ma'am. I can't repeat some of the language this woman used but it was one of the least professional things I've ever witnessed in the workplace. The take away? Don't support this company as they have already become far too large and corrupt to ever correct their greedy unethical ways
The cover tastes like water with fake coffee flavor, it's so gross, yet people are lined up around the building for it. Do yourself a favor, go across the street to Starbucks, get a coffee that actually tastes like coffee and avoid a ridiculous line.
Dunkin Donuts is a US Bakery based in Ludlow, Massachusetts. Dunkin Donuts is located at 4 Harding Ave, Ludlow, MA 01056, USA.
Please contact with Dunkin Donuts using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Dunkin Donuts opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.